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Viva Maya By Wyndham, A Trademark All Inclusive Resort, Playa del Carmen

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From221US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Viva Maya By Wyndham, A Trademark All Inclusive Resort is an all-inclusive family-friendly resort set on a private beach in Playa del Carmen, Mexico. The resort features a colonial-style architecture and stunning ocean views, situated 38 miles from Cancun International Airport. Guests can indulge in various international cuisines and partake in a range of activities catering to all ages. Its proximity to local attractions and the vibrant Quinta Avenida adds to its charm.

Location

Situated in Playa del Carmen, the resort is within walking distance to the bustling Quinta Avenida and close to local attractions like Akumal Bay and Tulum. Transport options include direct access from Cancun International Airport, making it conveniently reachable for travelers keen to explore the Yucatan Peninsula.

Rooms

The resort offers 339 well-appointed guest rooms, each with a private French balcony or terrace showcasing ocean or garden views. Modern amenities include air conditioning, flat-screen TVs, and free Wi-Fi. The rooms feature comfortable bedding, minibars, and coffee/tea makers for enhanced comfort.

Eat & Drink

Guests can enjoy a range of cuisines at the resort's onsite restaurants. El Nopal offers hearty American and Mexican buffets, while Bamboo serves innovative Asian dishes, including sushi. Reservations are required for some specialized restaurants, ensuring a fine dining experience with diverse options.

Leisure & Business

The resort features a variety of recreational activities such as beach volleyball, kayaking, and tennis. Guests can relax at the ocean-view pool or enjoy live shows during evenings. The Renova Spa offers a selection of massages and body treatments, amplifying the relaxation experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Superior Garden Queen Room Two Queen Beds Non-Smoking
Max:
2 persons
36 m² 
Bed options:
2 King Size Beds
Air conditioning
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Superior Queen Room Ocean View Two Queen Beds Non-Smoking
Max:
2 persons
36 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Deluxe Queen Room Two Queen Beds Non-Smoking
Max:
2 persons
40 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen 2.7 km
Airports
Aeropuerto de Playa del Carmen (PCM) 2.8 km
Cancun (CUN) 59.5 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
450 m
Restaurants
Les Crepes de Paris
3.2 km
Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings

Feedback from previous guests about their experience. <br />
70%
liked the resort and would come back
7.0/10
Very good
Rooms
6.0
Location
8.8
Service
8.0
Dining
5.8
Guest reviews
7.0/10
based on 30 reviews
7.9
7.9/10based on 546 reviews
Jayden
United Kingdom, October  2024
7.0/10

The hotel is in a really nice location, close to Playa del Carmen and surrounded by beautiful flowers. While the rooms could really use some upgrades and weren't the most comfortable for sleeping, the service was generally good and dining had some tasty options. It’s great to be walking distance from shops and the beach, although the rooms could benefit from better amenities.

Rooms
5.0
The rooms felt pretty basic and were in need of some upgrades. We didn’t have do not disturb signs, which led to some annoying knocks in the morning.
Service
7.0
Service was decent; the staff did have a good attitude and provide us with assistance when we needed it, but it could've been a bit more efficient.
Location
9.0
The location is fantastic, just a short walk to shops and a nice stroll to the beach. It felt safe and enjoyable to explore the area.
Dining
7.0
Dining was surprisingly good! The food was tasty and options like tuna sushi and fresh ceviche were highlights, though the presentation could use some finesse.
Facilities
6.0
Facilities were basic, and I felt they could be improved, especially in terms of in-room amenities.
Thomas
United States, October  2024
6.6/10

I had a mixed experience at this hotel. On one hand, it’s situated directly on the beach, which is absolutely fantastic. The facilities are nice, and the staff is friendly. On the other hand, I encountered a few issues like sewage smells from the rooms and a lack of basic amenities like drinks in the fridge. Still, it offered decent value for money given the location.

Rooms
5.0
The rooms had a persistent sewage smell during my entire stay, which was quite unpleasing. They were located over the adults pool and felt a bit dated.
Service
6.0
Service overall was friendly, especially from staff like Eduardo at the archery. However, the check-in process took nearly half an hour, and the room assigned was not the ocean view I had booked.
Location
9.0
The hotel is in a fantastic location on the beach, ideal for relaxation. It’s in a private area of Playa Del Carmen, offering a peaceful vibe.
Dining
7.0
Dining options were good overall, but after a week, I found the variety to be lacking, and fresh vegetables were noticeably absent.
Facilities
7.0
The facilities were quite nice, with the beach access being a major plus. However, I wish they would improve the amenities available in the rooms.
Daniel
United States, September  2024
7.2/10

This hotel has its perks, like a great location near Playa del Carmen and a clean beach. The rooms are comfortable, but they definitely show their age and could use updates. The staff is friendly and helpful, which is always a plus. However, the dining experience could use a bit of improvement since the variety was somewhat limited.

Rooms
6.0
The rooms are clean and comfortable, but they definitely feel dated and need some upgrades. The ceramic tiles make it easy to hear the noise from the hallway.
Service
7.0
The service was generally good. I appreciated that I could find a variety of foods I enjoyed, but at times I could hear the staff talking and doing dishes, which was a bit distracting.
Location
9.0
The location is fantastic! It's just a few minutes from Quinta Avenida, making it really convenient to head out for shopping and dining. Plus, the beach is clean and has amazing service.
Dining
7.0
The dining was enjoyable, with tasty options like fresh ceviche and excellent tuna sushi. However, the presentation could use some work.
Facilities
7.0
The facilities were decent overall, but again, they could use some modernization. The pool area was nice but not extravagant.
Jeremiah
United States, September  2024
6.8/10

I had a mixed experience at the hotel. While the rooms were clean and comfortable, I was disappointed that they weren't the ocean view rooms I had booked. The staff was friendly and took great care of us, but the dining options fell short. The hotel is conveniently located near the beach and within walking distance to town, which was a plus.

Rooms
7.0
The rooms were very clean and comfortable, but they weren't what I had purchased as ocean view rooms.
Service
9.0
The staff was excellent, friendly, and very accommodating to our group.
Location
8.0
The hotel has a great location, just a short walk to the town and close to the beach.
Dining
5.0
The dining experience was not good at all; breakfast options were limited and disappointing.
Facilities
6.0
The facilities included a pool area that was nice, but overall the amenities felt lacking due to ongoing renovations.
James
United States, September  2024
8.0/10

I had a lovely stay at this hotel. The location was fantastic, right on the beach with amazing service from the staff. The rooms were spacious and comfortable, although they could use some updates. Dining was a little lacking in variety, and the Wi-Fi wasn't free, which was a downside. Overall, it offered great value for money and a pleasant atmosphere.

Rooms
7.0
The rooms were spacious and comfortable, but they felt a bit outdated.
Service
9.0
The staff was incredibly friendly and went above and beyond to make our stay enjoyable.
Location
10.0
The hotel was in a great location right on the beach, providing easy access to the sand and sun.
Dining
6.0
The dining experience was decent but a bit repetitive with limited options.
Facilities
8.0
The hotel had nice facilities, but the pool area could have been a bit larger.
John
United Kingdom, September  2024
7.6/10

I had a lovely stay at this hotel located in a private area of Playa Del Carmen. The friendly staff made me feel welcome, and the clean, spacious rooms were a plus. However, the dining options weren't ideal as some dishes were bland, which was disappointing. Overall, it's a great value for money considering the fantastic location and good amenities.

Rooms
8.0
The rooms were clean, comfortable, and quite spacious.
Service
9.0
Service was absolutely fantastic with friendly, fast responses from all the staff, including the bellmen and bartenders.
Location
9.0
The hotel is in a wonderful location, in a private area but still within walking distance to downtown Playa Del Carmen.
Dining
5.0
Dining options ranged from okay to awful at times, especially at the buffet where some dishes lacked flavor.
Facilities
7.0
The facilities were decent, with a nice pool area, but there could be improvements overall.
Nathaniel
United Kingdom, September  2024
6.8/10

The hotel has a fantastic sea view, and the rooms are clean and comfortable, though they lack some common amenities like a coffee maker and have small balconies. The staff is very friendly and helpful, making the stay enjoyable. However, the dining experience leaves much to be desired, and I found the daily fee for the safe a bit annoying.

Rooms
7.0
The rooms were clean and comfortable with a great sea view, but they were pretty basic and lacked extras like a coffee maker or refreshments in the fridge.
Service
9.0
The staff was incredibly friendly and helpful, they even took the time to fold our clothes and organize our area, which was a nice touch.
Location
8.0
The location is convenient as it's within walking distance to the town and just outside the hotel driveway for easy access to shops.
Dining
5.0
Dining was disappointing; breakfast and dinner were not good and lacked variety, making us prefer off-property options.
Facilities
6.0
While the hotel had basic facilities, they didn't stand out, and some areas felt quite empty, which was a bit off-putting.
Scarlett
United Kingdom, September  2024
7.2/10

I had a mixed experience at this hotel. The location is fantastic, nestled in a beautiful area with gardens and close to the beach, and the service was generally excellent despite a few hiccups during check-in. However, the rooms could really use some upgrades, as they felt outdated and uncomfortable at times, leading to some restless nights. Overall, while it has great potential, I think there's a bit of room for improvement.

Rooms
5.0
The rooms were in need of maintenance; the plumbing wasn't great, and the furnishings felt quite old. I found the beds and pillows average, and the lack of 'Do Not Disturb' signs was an inconvenience.
Service
8.0
Service was excellent overall, with friendly staff and constant cleaning of public areas, although I did have staff knock on my door multiple times in the morning.
Location
9.0
The hotel is located in a beautiful gated community close to a market and right on the beach, which made it feel secure and pretty.
Dining
7.0
Dining was decent, with tasty options like fresh ceviche and good fruits, though I missed more American breakfast staples like bacon.
Facilities
6.0
The hotel had beautiful gardens and access to a nice beach, but I felt the facilities could be improved to offer a more comfortable experience.
James
United States, August  2024
7.0/10

The hotel has a great location with a nice beach and a friendly staff that creates a warm atmosphere. However, the rooms felt a bit damp and far from beach activities, which wasn't ideal. While the dining options were plentiful, after a week, the variety was quite limited. Overall, it's a decent stay but could use some improvements in the room conditions and dining variety.

Rooms
5.0
The rooms were clean but a bit muggy and damp, and they were far away from the fun beach activities.
Service
7.0
The service was friendly, with staff actively engaging guests about activities, but there were moments where it felt like extra charges were a bigger focus than providing assistance.
Location
9.0
The location is excellent, with a clean beach and easy access to resort amenities, although a short walk is needed to get around.
Dining
7.0
Dining options were good overall, with a great selection but after a week, the variety felt lacking.
Facilities
6.0
The facilities were decent, offering a range of activities, but could be better maintained.
Amelia
United Kingdom, August  2024
7.4/10

I had a decent stay at the hotel, situated in a safe area with good access to the beach. The rooms were a bit cold at night and lacked enough blankets, making them less comfortable than I hoped. However, the staff was incredibly friendly and attentive, which greatly improved my experience. The dining options were quite repetitive and not very impressive, but overall, the location and service were the highlights.

Rooms
6.0
The rooms were clean, but they were cold at night due to insufficient blankets.
Service
9.0
The staff was very friendly and provided wonderful service, exceeding my expectations.
Location
8.0
The hotel is in a safe and desirable area, directly on the beach, but it can get quite crowded.
Dining
5.0
Dining was a bit of a letdown, as the buffet offerings were terrible and repetitive.
Facilities
7.0
The facilities were clean and well maintained, but nothing particularly stood out.
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Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room