Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen, Playa del Carmen - Reviews, Rooms Options & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Viva Maya By Wyndham, A Trademark All Inclusive Resort is situated on a private beach in Playa del Carmen, featuring a unique colonial-style architecture and modern amenities for a luxurious vacation experience. The resort offers an extensive all-inclusive package that covers meals, beverages, and a wide range of activities for guests of all ages. Its strategic location allows easy access to beautiful beaches, local attractions, and the vibrant culture of the Yucatan Peninsula.

Location

Viva Maya By Wyndham is conveniently located just 38 miles from Cancun International Airport, enabling easy transportation for travelers. Its position in Playa del Carmen offers proximity to famous attractions such as Xcaret Park and the stunning beaches of the Riviera Maya, making it an ideal base for exploring the area's natural beauty and cultural heritage.

Rooms

The resort boasts 339 colonial-style rooms, each equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and private balconies or terraces with stunning views of the ocean or gardens. Guests can choose from various room configurations, including those with one king-size bed or two queen-size beds, ensuring a comfortable stay for families and couples alike.

Eat & Drink

Dining at the resort includes five onsite restaurants, offering a variety of cuisines from hearty American breakfast buffets to innovative Asian dinners and traditional Mexican dishes. Signature dishes include teppanyaki-style steaks and authentic Mayan cuisine, with no reservations required for the buffet dining, enhancing the convenience for guests.

Leisure & Business

The resort provides numerous recreational activities including beach volleyball, kayaking, and evening entertainments such as live shows and themed parties. Additionally, Renova Spa offers a range of pampering treatments and holistic therapies, allowing guests to relax and rejuvenate after a day of exploring.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Superior Queen Room

Max:

2 persons

36 m²

Bed options:

2 King Size Beds

Air conditioning

room details

Check Prices

Superior Queen Room

Max:

2 persons

36 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Deluxe Queen Room

Max:

2 persons

40 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Playa del Carmen 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.7 mi

Cancun (CUN) 37.0 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.7 mi

152 Calle Quinta Avenida

Quinta Avenida

1.8 mi

Mall

Playacar Center Shopping Mall

2600 ft

Carretera 109

Cenote Calavera

1.9 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2800 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2100 ft

Disabled-friendly beach

1.4 mi

Zona Arqueologica Playa del Carmen

1.1 mi

Parks

Xel-Ha Park

3600 ft

Mahi Golf Course

2500 ft

Golf Course

Campo de Golf Playacar

3300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3700 ft

Maya ruins

3700 ft

Calle Carretera Federal 109

Cenote Carwash

2.2 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.2 mi

Hwy 307 Km 287

Alltournative

4200 ft

Mall

Starbucks

4400 ft

Mall

City Club

4500 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.4 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.5 mi

Playacar

Ruinas Mayas

1.0 mi

Museums

3D Museum of Wonders

1.7 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.7 mi

Store

Centro Maya

2.2 mi

Playacar

Xaman Ha Ruins

1.3 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Beach

Playacar Beach

2.2 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1500 ft

Restaurants

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

6.0

Location

8.8

Service

8.0

Dining

5.8

Jayden

United Kingdom, October 2024

7.0/10

The hotel is in a really nice location, close to Playa del Carmen and surrounded by beautiful flowers. While the rooms could really use some upgrades and weren't the most comfortable for sleeping, the service was generally good and dining had some tasty options. It’s great to be walking distance from shops and the beach, although the rooms could benefit from better amenities.

Rooms

5.0

The rooms felt pretty basic and were in need of some upgrades. We didn’t have do not disturb signs, which led to some annoying knocks in the morning.

Service

7.0

Service was decent; the staff did have a good attitude and provide us with assistance when we needed it, but it could've been a bit more efficient.

Location

9.0

The location is fantastic, just a short walk to shops and a nice stroll to the beach. It felt safe and enjoyable to explore the area.

Dining

7.0

Dining was surprisingly good! The food was tasty and options like tuna sushi and fresh ceviche were highlights, though the presentation could use some finesse.

Facilities

6.0

Facilities were basic, and I felt they could be improved, especially in terms of in-room amenities.

Thomas

United States of America, October 2024

6.6/10

I had a mixed experience at this hotel. On one hand, it’s situated directly on the beach, which is absolutely fantastic. The facilities are nice, and the staff is friendly. On the other hand, I encountered a few issues like sewage smells from the rooms and a lack of basic amenities like drinks in the fridge. Still, it offered decent value for money given the location.

Rooms

5.0

The rooms had a persistent sewage smell during my entire stay, which was quite unpleasing. They were located over the adults pool and felt a bit dated.

Service

6.0

Service overall was friendly, especially from staff like Eduardo at the archery. However, the check-in process took nearly half an hour, and the room assigned was not the ocean view I had booked.

Location

9.0

The hotel is in a fantastic location on the beach, ideal for relaxation. It’s in a private area of Playa Del Carmen, offering a peaceful vibe.

Dining

7.0

Dining options were good overall, but after a week, I found the variety to be lacking, and fresh vegetables were noticeably absent.

Facilities

7.0

The facilities were quite nice, with the beach access being a major plus. However, I wish they would improve the amenities available in the rooms.

Daniel

United States of America, September 2024

7.2/10

This hotel has its perks, like a great location near Playa del Carmen and a clean beach. The rooms are comfortable, but they definitely show their age and could use updates. The staff is friendly and helpful, which is always a plus. However, the dining experience could use a bit of improvement since the variety was somewhat limited.

Rooms

6.0

The rooms are clean and comfortable, but they definitely feel dated and need some upgrades. The ceramic tiles make it easy to hear the noise from the hallway.

Service

7.0

The service was generally good. I appreciated that I could find a variety of foods I enjoyed, but at times I could hear the staff talking and doing dishes, which was a bit distracting.

Location

9.0

The location is fantastic! It's just a few minutes from Quinta Avenida, making it really convenient to head out for shopping and dining. Plus, the beach is clean and has amazing service.

Dining

7.0

The dining was enjoyable, with tasty options like fresh ceviche and excellent tuna sushi. However, the presentation could use some work.

Facilities

7.0

The facilities were decent overall, but again, they could use some modernization. The pool area was nice but not extravagant.

Jeremiah

United States of America, September 2024

6.8/10

I had a mixed experience at the hotel. While the rooms were clean and comfortable, I was disappointed that they weren't the ocean view rooms I had booked. The staff was friendly and took great care of us, but the dining options fell short. The hotel is conveniently located near the beach and within walking distance to town, which was a plus.

Rooms

7.0

The rooms were very clean and comfortable, but they weren't what I had purchased as ocean view rooms.

Service

9.0

The staff was excellent, friendly, and very accommodating to our group.

Location

8.0

The hotel has a great location, just a short walk to the town and close to the beach.

Dining

5.0

The dining experience was not good at all; breakfast options were limited and disappointing.

Facilities

6.0

The facilities included a pool area that was nice, but overall the amenities felt lacking due to ongoing renovations.

James

United States of America, September 2024

8.0/10

I had a lovely stay at this hotel. The location was fantastic, right on the beach with amazing service from the staff. The rooms were spacious and comfortable, although they could use some updates. Dining was a little lacking in variety, and the Wi-Fi wasn't free, which was a downside. Overall, it offered great value for money and a pleasant atmosphere.

Rooms

7.0

The rooms were spacious and comfortable, but they felt a bit outdated.

Service

9.0

The staff was incredibly friendly and went above and beyond to make our stay enjoyable.

Location

10.0

The hotel was in a great location right on the beach, providing easy access to the sand and sun.

Dining

6.0

The dining experience was decent but a bit repetitive with limited options.

Facilities

8.0

The hotel had nice facilities, but the pool area could have been a bit larger.

John

United Kingdom, September 2024

7.6/10

I had a lovely stay at this hotel located in a private area of Playa Del Carmen. The friendly staff made me feel welcome, and the clean, spacious rooms were a plus. However, the dining options weren't ideal as some dishes were bland, which was disappointing. Overall, it's a great value for money considering the fantastic location and good amenities.

Rooms

8.0

The rooms were clean, comfortable, and quite spacious.

Service

9.0

Service was absolutely fantastic with friendly, fast responses from all the staff, including the bellmen and bartenders.

Location

9.0

The hotel is in a wonderful location, in a private area but still within walking distance to downtown Playa Del Carmen.

Dining

5.0

Dining options ranged from okay to awful at times, especially at the buffet where some dishes lacked flavor.

Facilities

7.0

The facilities were decent, with a nice pool area, but there could be improvements overall.

Nathaniel

United Kingdom, September 2024

6.8/10

The hotel has a fantastic sea view, and the rooms are clean and comfortable, though they lack some common amenities like a coffee maker and have small balconies. The staff is very friendly and helpful, making the stay enjoyable. However, the dining experience leaves much to be desired, and I found the daily fee for the safe a bit annoying.

Rooms

7.0

The rooms were clean and comfortable with a great sea view, but they were pretty basic and lacked extras like a coffee maker or refreshments in the fridge.

Service

9.0

The staff was incredibly friendly and helpful, they even took the time to fold our clothes and organize our area, which was a nice touch.

Location

8.0

The location is convenient as it's within walking distance to the town and just outside the hotel driveway for easy access to shops.

Dining

5.0

Dining was disappointing; breakfast and dinner were not good and lacked variety, making us prefer off-property options.

Facilities

6.0

While the hotel had basic facilities, they didn't stand out, and some areas felt quite empty, which was a bit off-putting.

Scarlett

United Kingdom, September 2024

7.2/10

I had a mixed experience at this hotel. The location is fantastic, nestled in a beautiful area with gardens and close to the beach, and the service was generally excellent despite a few hiccups during check-in. However, the rooms could really use some upgrades, as they felt outdated and uncomfortable at times, leading to some restless nights. Overall, while it has great potential, I think there's a bit of room for improvement.

Rooms

5.0

The rooms were in need of maintenance; the plumbing wasn't great, and the furnishings felt quite old. I found the beds and pillows average, and the lack of 'Do Not Disturb' signs was an inconvenience.

Service

8.0

Service was excellent overall, with friendly staff and constant cleaning of public areas, although I did have staff knock on my door multiple times in the morning.

Location

9.0

The hotel is located in a beautiful gated community close to a market and right on the beach, which made it feel secure and pretty.

Dining

7.0

Dining was decent, with tasty options like fresh ceviche and good fruits, though I missed more American breakfast staples like bacon.

Facilities

6.0

The hotel had beautiful gardens and access to a nice beach, but I felt the facilities could be improved to offer a more comfortable experience.

James

United States of America, August 2024

7.0/10

The hotel has a great location with a nice beach and a friendly staff that creates a warm atmosphere. However, the rooms felt a bit damp and far from beach activities, which wasn't ideal. While the dining options were plentiful, after a week, the variety was quite limited. Overall, it's a decent stay but could use some improvements in the room conditions and dining variety.

Rooms

5.0

The rooms were clean but a bit muggy and damp, and they were far away from the fun beach activities.

Service

7.0

The service was friendly, with staff actively engaging guests about activities, but there were moments where it felt like extra charges were a bigger focus than providing assistance.

Location

9.0

The location is excellent, with a clean beach and easy access to resort amenities, although a short walk is needed to get around.

Dining

7.0

Dining options were good overall, with a great selection but after a week, the variety felt lacking.

Facilities

6.0

The facilities were decent, offering a range of activities, but could be better maintained.

Amelia

United Kingdom, August 2024

7.4/10

I had a decent stay at the hotel, situated in a safe area with good access to the beach. The rooms were a bit cold at night and lacked enough blankets, making them less comfortable than I hoped. However, the staff was incredibly friendly and attentive, which greatly improved my experience. The dining options were quite repetitive and not very impressive, but overall, the location and service were the highlights.

Rooms

6.0

The rooms were clean, but they were cold at night due to insufficient blankets.

Service

9.0

The staff was very friendly and provided wonderful service, exceeding my expectations.

Location

8.0

The hotel is in a safe and desirable area, directly on the beach, but it can get quite crowded.

Dining

5.0

Dining was a bit of a letdown, as the buffet offerings were terrible and repetitive.